Claster Publishing – Refund & Return Policy
Last Updated: [02/27/2026]
At Claster Publishing, we are committed to delivering thoughtful, high-quality digital creations. Please review our policy carefully before completing your purchase.
Digital Products
All products sold by Claster Publishing are digital downloads (including planners, journals, PDFs, and other creative materials).
Due to the nature of digital products, all sales are final.
Once a file has been accessed, downloaded, or delivered electronically, we are unable to offer:
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- Refunds
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- Exchanges
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- Returns
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- Cancellations
We appreciate your understanding.
Technical Issues
If you experience any difficulty accessing your purchase, we are here to help.
Please contact us at:
Include:
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- Your order number
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- A description of the issue
We will respond as soon as possible to resolve the matter.
Promotions & Special Campaigns
From time to time, Claster Publishing may offer milestone rewards, affiliate incentives, or limited promotional campaigns.
All promotional rewards are subject to verification.
Claster Publishing reserves the right to modify or discontinue promotions at any time.
Unauthorized Chargebacks
We actively monitor fraudulent or unauthorized chargebacks.
Proof of purchase and digital access logs will be used to dispute invalid claims.
Contact Us
For any questions regarding your purchase, please contact:
Claster Publishing
itsclasterclay@gmail.com
Before You Reach Out
If your question is about our mission, creative direction, or who we are as a publishing house, we invite you to explore our About Us page.
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